AutoSec Privacy Policy

Effective Date: 5 May 2025

At AutoSec, we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We collect and process the following personal information:

  • Full name

  • Contact details (email, phone number)

  • Delivery and billing addresses

  • Payment details (processed securely via Payfast – we do not store card details)

  • Account login credentials (hashed and encrypted)

  • Purchase history

  • Website usage data (via Google Analytics)

  • Optional: Email preferences if you opt-in for marketing

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Manage your customer account

  • Improve website functionality and user experience

  • Comply with legal obligations

  • Communicate order updates or respond to inquiries

  • Send occasional marketing emails (only if you opt in)

3. Disclosure of Information

We do not sell or rent your information. We may share data with:

  • Payment providers (e.g., Payfast)

  • Delivery couriers

  • Analytics services (e.g., Google Analytics)

  • Legal authorities if required by law

4. Cookies and Tracking

We use cookies to improve user experience and track website behavior through Google Analytics. You can adjust your browser settings to block cookies if you prefer.

5. Data Retention

We retain your information for as long as necessary to fulfill our services, comply with legal obligations, and resolve disputes.

6. Your Rights Under POPIA

You have the right to:

  • Access and correct your personal data

  • Withdraw consent for marketing

  • Request deletion of your personal data

  • Lodge a complaint with the Information Regulator (https://www.justice.gov.za/inforeg/)

To exercise your rights, email us at: info@autosec.co.za

7. Security

We implement reasonable safeguards (technical and organizational) to protect your personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.